Registering for more than one person? A TMA login is required for each person you register. Need help? Contact the TMA Knowledge Center at (800) 880-7955.
You must select a location to proceed.
Yes
No
There was a problem adding this course to your account. Please try again in a few minutes. If the problem persists, you can contact our support department at (877) 880-1335.
This interactive workshop invites participants to challenge typical attitudes and approaches to conflict. This program offers participants an introduction to skills and practices that can instill confidence during encounters where perspectives are not aligned.
Best Bits
Learn conflict style
Recognize the difference between interest and positions
Practice exercises
Participation Requirements To gain the most from this workshop, participate in groups of two or three people. A worksheet to complete the exercises is provided in the materials.
Print and use the worksheet provided in the Materials tab.
Pause the video when instructed to complete the worksheet.
To Claim CME
Play the workshop recording and complete the workshop using the worksheet.
Click the Test/Eval/CME button and enter the participation code provided in the worksheet (each participant must be registered to claim CME credit).
Complete the program evaluation.
Learning Objectives Upon completion of this program, participants should be able to:
Analyze your current conflict engagement style;
Describe new methods for improving your communication style;
Apply new communication methods to use when confronted with a difficult situation; and
Evaluate new skills through one-on-one learning.
ACGME/ABMS Competencies This program addresses the following desirable physician attributes: Professionalism; Interpersonal Communication Skills; Provide Patient-centered Care; Work in Interdisciplinary Teams; Employ Evidence-based Practice; Teams and Teamwork; Interprofessional Communication; Values/Ethics for Interprofessional Practice
Recorded: April 22, 2021 Released: May 21, 2021 Expires: May 21, 2024
Return Policy No refunds or exchanges will be processed for this program.
1 AMA PRA Category 1 Credits™ (Enduring) The Texas Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
The Texas Medical Association designates this enduring activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
On select courses, the Texas Medical Association requires physician to complete 70-percent of the test questions correctly to receive credit for this course.