Registering for more than one person? A TMA login is required for each person you register.

Need help? Contact TMA Knowledge Center at (800) 880-7955.

You must select a location to proceed.
There was a problem adding this course to your account. Please try again in a few minutes. If the problem persists, you can contact our support department at (877) 880-1335.
Publication (Hardcopy)

Policies and Procedures: A Guide for Medical Practices

Credit(s): 8 AMA PRA Category 1 Credits™ (Enduring)
Course Number: PME-POLICY/GEN
Original Program Date: March 1, 2011
  • Facebook
  • LinkedIn
  • Twitter
  • Google+
  • E-Mail
  • rating

    TMA’s Policies and Procedures guide contains more than 200 up-to-date sample policies and procedures, tools, sample letters, and forms to customize for your practice. 


    This practical, easy-to-use guide is specific to Texas medical practices and Texas law and is based on "best practices" that are vital to running an efficient practice — from solo physicians to large groups.


    Each guide contains a customizable CD containing policies and procedures on:


    • Human Resources
    • Front Desk
    • Business Office
    • Management
    • Clinical
    • Medical Records
    • Safety
    • Compliance
    • HIPAA


    To access Forms that are not available in the CD, please mouse over the My Account tab so the navigation drop box displays, click on Products, locate the course, and click on Download Materials.


    The Hardcopy binder contains the printout of the complete guide and a customizable CD. The CD contains the guide in its entirety in electronic format for easy printing and customization.


    *Note: TMA routinely reviews publication content and releases new editions when applicable. This publication is currently under review.


    Released:       Mar. 1, 2011
    Reviewed:      Oct. 16, 2013

    Expires:          Oct. 16, 2016


    Target Audience
    Texas physicians in all specialties and those who work with them.

    Course Objectives
    Upon completion of this enduring material, readers should be able to:


    1. Provide standardized and consistent training for practice staff;
    2. Set performance standards to deliver quality patient care and customer service; and
    3. Serve as a reference for federal, state and other regulatory guidelines.


    Teaching Methods
    The participant is required to read the course in its entirety and complete an online test and course evaluation to obtain credit.


    Return Policy
    No refunds or exchanges will be processed for this product.

    Sponsored by


    TMLT — Earn a 3-Percent Professional Liability Discount

    Physicians who are insured with the Texas Medical Liability Trust may earn a 3-percent discount for completion of 2.5 hours of approved risk management CME lectures. This discount will be applied to the physician’s next eligible policy.

    8 AMA PRA Category 1 Credits™ (Enduring)   The Texas Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The Texas Medical Association designates this enduring activity for a maximum of 8 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    The Texas Medical Association requires physician to complete 70-percent of the test questions correctly to receive credit for this course.

    See TMA’s Web Site Privacy Statement

    8 ETHICS   This course has been designated for 8 credit(s) of education in medical ethics and/or professional responsibility.

    3 TMLT   Physicians who are insured with Texas Medical Liability Trust (TMLT) may earn professional liability insurance discounts by participating in approved continuing education activities. TMLT policyholders who earn 2.50 TMLT credits within 12 consecutive months will earn a 3-percent discount, which will be applied to their next eligible policy period.

    Customers Who Bought This Item Also Bought

    Screen Cap
    (Publication (PDF))
    Employee Handbook for Medical Practices
    Screen Cap
    (On Demand Webinar)
    10 Ways to Turn Satisfied Patients Into Loyal Patients
    Screen Cap
    (Publication (PDF))
    Closing or Selling Your Medical Practice
    Screen Cap
    (On Demand Webinar)
    New NPP Regulations: Rules You Need to Know
    Screen Cap
    (Publication (Hardcopy))
    HIPAA Security: Compliance and Case Studies
    Screen Cap
    (Online Course)
    Patient Safety and Medical Errors (3rd edition)
    Screen Cap
    (On Demand Webinar)
    HIPAA Training for Medical Office Staff
    Screen Cap
    Policies and Procedures: A Guide for Medical Practices
    Screen Cap
    (Publication (Hardcopy))
    Business Basics for Physicians
    Screen Cap
    (Publication (PDF))
    Business Basics for Physicians
    Screen Cap
    (Publication (Hardcopy))
    It’s Your Call: Mastering the Telephones in Your Medical Practice
    Screen Cap
    (Publication (PDF))
    Nonphysician Practitioners: Hiring, Billing, and Delegation of Duties for an NPP, Second Edition

    Purchase Options

    Publication (Hardcopy)
    Non-Member Price
    Member Price
    Account Support - (800) 880-7955
    Technical Support - (877) 880-1335
    Email Us
    Have a Question?
    See our FAQ's