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On Demand Webinar

10 Ways to Turn Satisfied Patients Into Loyal Patients


Credit(s): 1 AMA PRA Category 1 Credits™ (Enduring)
1 ETHICS
1 TMLT
Course Number: PME-SATIF/GEN
Original Program Date: August 23, 2010
Duration: 59 minutes
Access: Available until February 01, 2017
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    Are loyal patients worth more to your practice than "satisfied" patients? From the front desk staff to the physician, providing a WOW experience leads to engaged patients, better compliance, and  reduced exposure to risk. Loyal patients also increase your referral volume. Learn how to shift attitudes in your practice to create outstanding experiences for patients.

    Program Highlights

    • Create WOW experiences and increase referrals
    • Engage patients for better compliance

    Released: Aug. 24, 2010
    Reviewed: Feb. 1, 2014
    Expires: Feb. 1, 2017

    Target Audience
    This program was developed for physicians in all specialties, office managers, administrators, and front office staff interested in medico-legal compliance and practical ways to reduce the potential for professional liability.

    Course Objectives
    Upon completion of this program, participants should be able to develop strategies to engage patients for better compliance and lower risk exposure.

    Teaching Methods

    • Lecture
    • Audio-visual presentation
    • Post-test and course evaluation

     

    Sponsored By

     

    Liability Insurance Discount

    Physicians who are insured with Texas Medical Liability Trust (TMLT) may earn professional liability insurance discounts by participating in approved continuing education activities. TMLT policyholders who complete three approved courses will earn a 3-percent discount, which will be applied to their next eligible policy period.

    1 AMA PRA Category 1 Credits™ (Enduring)   The Texas Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The Texas Medical Association designates this enduring activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    The Texas Medical Association requires physician to complete 70-percent of the test questions correctly to receive credit for this course.

    See TMA’s Web Site Privacy Statement

    1 ETHICS   This course has been designated for 1 credit(s) of education in medical ethics and/or professional responsibility.

    1 TMLT   Physicians who are insured with Texas Medical Liability Trust (TMLT) may earn professional liability insurance discounts by participating in approved continuing education activities. TMLT policyholders who earn 2.50 TMLT credits within 12 consecutive months will earn a 3-percent discount, which will be applied to their next eligible policy period.

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    Purchase Options

    On Demand Webinar
    Non-Member Price
    $99.00
       
    Member Price
    $59.00
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