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On Demand Webinar

Hi-Tech Patient Engagement

Credit(s): 1 AMA PRA Category 1 Credits™ (Enduring)
Course Number: PME-TTPT/GEN
Duration: 51 minutes
Access: Available until October 15, 2016
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    Patient portal adoption is surging, due in part to meaningful use requirements for physicians to engage patients electronically. There are several approaches physicians can take to accomplish this task. Personal health records (PHRs), patient portals, and use of online forms are ways practices can incorporate tools that will further engage patients and increase satisfaction.


    So, how do you overcome the daunting task of implementing patient portals, PHRs, and online forms to engage patients? Perhaps an even more difficult question is how do you facilitate patient adoption and use once these measures are in place?


    This webinar will cover these issues and more to help you create a patient experience and workflow that will maintain your practice’s viability well into the future.


    Program Highlights

    • What your patient wants to access electronically

    • Effective patient communication tools

    • Meeting meaningful-use requirements



    Released: Oct. 15, 2013

    Expires: Oct. 15, 2016


    Target Audience

    Physicians in all specialties and practice managers.


    Course Objectives
    Upon completion of this program, participants should be able to:

    1. Utilize personal health records (PHRs) and patient portals for HIPAA compliant patient engagement. 

    2. Recognize appropriate sources for patient education materials.

    3. Evaluate tools to integrate patient in-take forms to improve practice efficiency and decrease errors.



    Teaching Methods

    • Lecture

    • Audio-visual presentation

    • Questions and answers




    1 AMA PRA Category 1 Credits™ (Enduring)   The Texas Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

    The Texas Medical Association designates this enduring activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    The Texas Medical Association requires physician to complete 70-percent of the test questions correctly to receive credit for this course.

    See TMA’s Web Site Privacy Statement

    1 ETHICS   This course has been designated for 1 credit(s) of education in medical ethics and/or professional responsibility.

    Kevin P. Spencer, MD

    Kevin P. Spencer, MD specializes in Family Medicine. He cares for school age children and adults in his practice. He believes prevention, wellness, and sports exams are critical in assessing a person’s health risks and strategizing towards their health goals. He manages risk factors like hypertension, diabetes, and high cholesterol with high proven standards to prevent early disease. He is available to see urgent complaints on a same day basis.

    “My aim is to be a true partner with my patients. I provide personalized care hallmarked by intently listening to them. This allows me to meet their needs and expectations and then arrive at correct conclusions in diagnosis and management decisions. At Premier Family Physicians, we are committed to serving our patients. We utilize technology in a prudent and private way to offer services like appointment reminders, secure electronic communication with your doctor, and educational tools. We give focused attention to making the entire patient experience excellent both in the delivery of their care, but also, in their interaction with our excellent staff.” 

    Shannon S. Vogel, Director, Health Information Technology

    Shannon Vogel has been at the Texas Medical Association since 1999 and currently directs the Health Information Technology department, which provides advocacy, education, and resources for Texas physicians.  Previously, she managed TMA's Practice Management Seminars and Publications.  Shannon serves on the Board of the Austin chapter of HIMSS (Health Information Management Systems Society).  She received her bachelor’s degree summa cum laude from St. Edward’s University in Austin, Texas and is pursuing a master’s degree in health informatics through the School of Biomedical Informatics at the University of Texas Health Science Center at Houston.





    DescriptionPagesFile Size
    Slides in note taking formatNA404 KB
    Links to Resources2 Pages155 KB
    very informative - James (Longview, TX)
    Excellent communication methods. - Shannon (Colleyville, TX)
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