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The Older Patient Office Visit: Tips and Techniques
Challenges in Treating the Older Patient
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With baby boomers aging and people living longer, more physicians, especially primary care physicians, are seeing more older patients. Office visits with these patients can be time-consuming and frustrating for both physician and patient; often the problems revolve around poor communication on both sides. This webinar offers proven, practical ways to engage elderly patients and their families while managing the office visit effectively — as well as to broach difficult topics like taking away the keys and end-of-life care. In addition, the webinar discusses liability issues that are unique to caring for elderly patients. Program Highlights This webinar shows you how to: - Anticipate the challenges of seeing older patients and adopt procedures to make office visits go smoothly,
- Focus discussion with patients and families on what the patients can do, rather than what they no longer can or should do,
- Learn effective techniques for talking about topics from medication changes to driving safety to hospice care, and
- Recognize where treating elderly patients may have extra liability considerations.
Target Audience
Physicians and physician’s office staff in all specialties who are interested in medico-legal compliance and practical ways to reduce the potential for professional liability. Course Objectives:
Upon completion of this program, participants should be able to:
- Identify common issues physicians face with the older patient demographic;
- Discuss strategies to manage the older patients care safely and effectively; and
- Recognize the difficulties patients and families face with formal guardianships and end of life issues.
Teaching Methods - Lecture
- Questions and answers
1 AMA PRA Category 1 Credits™ (Enduring) - The Texas Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
The Texas Medical Association designates this enduring activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
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1 ETHICS - This course has been designated for 1 credit(s) of education in medical ethics and/or professional responsibility.
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1 TMLT - Physicians who are insured with Texas Medical Liability Trust (TMLT) may earn professional liability insurance discounts by participating in approved continuing education activities. TMLT policyholders who earn 3 TMLT credits within 12 consecutive months will earn a 3-percent discount (not to exceed $1,000), which will be applied to their next eligible policy period.
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Amanda Beth Hill, JD
, Director of Patient and Provider Relations
Amanda Hill is an attorney, writer, and speaker in Austin, Texas. She advises, counsels, and works on complex issues for physicians and practices. Amanda speaks to health care companies, hospitals, and businesses about improving patient satisfaction, improved communication, physician leadership, risk management issues, and overall motivation and staff longevity. A former General Counsel and Director of Patient and Provider Relations for a large multi-specialty medical clinic in Austin, Texas, she is very familiar with compliance, peer review, and in-house legal matters. She created an extensive training program for physicians called "The Physician's Academy" that dealt with physician marketing, efficiency, reducing burn-out, and dealing with difficult patients. She is passionate about working with doctors, making sure they are well informed about legal risks and can move forward toward successful patient practices. In her free time, Amanda enjoys writing, being a mother to two small children, gardening, and volunteering in her local church.
Rogelio Trevino
Rogelio Trevino M.D., board certified in family medicine and a primary care provider for adult and geriatric medicine. Dr. Trevino completed his internship at the University of Texas Health Center in 2006 and his fellowship at George Washington University Hospital in 2008. Dr. Trevino’s mission is to provide quality healthcare to the residents of Williamson County in Texas. With a firm belief in practicing evidence based medicine.
| Description | Pages | File Size |
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|  | PowerPoint Slides (In Note Taking Format) | NA | 300 KB |
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| | MD Consult Patient Education Handouts | NA | NA |
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| | TMA Quality Improvement | NA | NA |
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| | AMA Medication Safety | NA | NA |
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| | American Geriatrics Society Clinical Practice Guidelines | NA | NA |
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| | AMA Physician's Guide to Assessing and Counseling Older Drivers | NA | NA |
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| | Katie’s Law and Elderly Drivers | NA | NA |
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| | American Geriatrics Society Coordination of Care | NA | NA |
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| | Texas Helplines and Resourced for Elder Abuse | NA | NA |
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| | Eldercare Locator (800) 677-1116 | NA | NA |
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| | TMA Medical Ethics for Advance Directives and DNR | NA | NA |
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| | TMA Knowledge Center Subject Matter Alerts | NA | NA |
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