Heather Bettridge, BA, CPC, CPMA, is a practice management consultant with more than 10 years’ experience in health care. Her expertise includes practice operations, human resource management, coding and documentation audits, financial analysis, and new practice setups. She holds a BA from The University of Texas at Austin and is certified as a professional coder as well as a professional medical auditor by the American Academy of Professional Coders.

Denny Flint is the president of Complete Practice Resources, a health care education, consulting, and software company headquartered in Slidell, Louisiana. He formerly served as the CEO of a large, multi-specialty physician group, full service MSO and was certified as a CPC through AAPC. He has authored or co-authored numerous “common sense” practice management books and implementation manuals. He is an award-winning, nationally known consultant, speaker, and educator bringing his expertise to making the complex “simple.” He currently serves on the editorial board of ICD10 Monitor and is a member of the ICD-10 Training Coalition.

Educated at the United States Air Force Academy, Denny had a distinguished career as an Air Force pilot and has a long history of commitment to excellence and dedication to his clients’ success.